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Jason Averbook's avatar

John, I'm stealing your phone app analogy. It's perfect. We wouldn't tolerate two days of training to use Instagram, but somehow we've normalized multi-day bootcamps just to request time off.

On agents: yes. The future isn't one system to rule them all. It's a core data layer with purpose-built agents you can spin up, iterate, and retire without blowing up the whole stack. That's what composable actually means.

The trick is getting leaders to stop thinking "implement a system" and start thinking "solve an employee problem." Otherwise you just end up with fragmented agents creating new friction.

John Adcock's avatar

Jason - This are great insights and this speaks to me. I have for years felt that HR systems were built for the HR team not the whole team. Training for a comp system is the craziest thing. We would never accept an app on our phone that needed training. So why do we force products that aren't human centered in their design?

I am curious where Agents start to be the answer to this. Do we see companies move from big systems to a core database with custom agents built to purpose that can be changed or deprecated very easily?

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